Privacy Policy

Last updated: January 2024

At hazy-sunset, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details (email address)
• Course preferences and booking information
• Dietary requirements and allergies
• Payment information (processed securely through our payment provider)
• Communications you send to us

We also automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information

2. How We Use Your Information

We use the information we collect to:

• Process and manage your course bookings
• Communicate with you about your bookings and our services
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and ensure security

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: To fulfil our contractual obligations when you book a course
• Consent: When you have given us explicit consent for marketing communications
• Legitimate interests: To improve our services and communicate with you
• Legal obligation: To comply with applicable laws and regulations

4. Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (payment processors, email providers)
• Professional advisers (lawyers, accountants) when necessary
• Law enforcement or regulatory bodies when required by law

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. Typically, we retain:

• Booking records for 7 years (for accounting purposes)
• Marketing preferences until you unsubscribe
• Website analytics data for 26 months

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

8. International Transfers

Your information is primarily stored and processed within the United Kingdom. If we transfer your data outside the UK, we ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

hazy-sunset
42 Culinary Lane
Manchester, M1 4HD
United Kingdom
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.